Your point-of-sale system is the backbone of your business. It can mean the difference between fast transactions, easy employee check-ins, and accurate inventory management and costly slowdowns and unsatisfied customers. Unfortunately, POS systems are often the last thing to get an upgrade in most businesses. On average, most on-site point-of-sale systems can last for up to 7 years before they are simply obsolete. While investing in a new point-of-sale isn’t free, it can pay for itself by helping you run your business more efficiently. Here’s why you should consider upgrading your current system.
Your Current System Is Complicated or SlowIt’s definitely time to upgrade when your current system starts to show its age in obvious ways: it’s buggy, too complicated, or just too slow to keep up with transactions. Today’s platforms are incredibly user-friendly to make it easy to train employees without convoluted tasks. You won’t need to deal with freezes and bugs that make payment processing a long and unreliable process.
New Features Can Revolutionize Business ManagementToday’s point-of-sale systems do far more than allow you to accept card payments; they also include features that can help you better manage your business. Inventory tracking, for example, is now a common feature that’s more efficient and reliable than outdated methods. New systems can also include other features that can help you grow and manage your business:
- Email marketing and accounting integration
- Customer loyalty program support
- Real-time reports
- Digital receipts
- Social media integration
- E-commerce support for online ordering and online storefronts
- Off-site payment processing for deliveries
- Customer-facing support for gratuities
- Employee tracking