FAQ
FAQ
General Questions
Please reach out to us and let us know if there is information that we can provide to further explain why Bonsai is superior.
The Bonsai Pro Station comes with the following hardware: iPad 10th Generation, Click and Caddy iPad Stand, Customer Facing PinPad, Bluetooth Printer, and a Cash Drawer
Yes! Bonsai comes with a full customer database that allows you to store customer details, specific payment types, necessary documentation, and also keeps a running log of the customers purchase history.
Bonsai is an all-in-one Point of Sale. Our system gives you everything you need to run a successful operation. From online appointment setting, ecommerce capabilities, custom loyalty programs, SMS and email campaigns, employee scheduling and time card functionality, our products packs a punch.
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Processing Questions
Bonsai provides the ability to accept all major payment types.
Yes! Bonsai has the ability to accept contactless transaction. Either with the tap of a card using NFC technology or with Apple Pay and Android Pay, Bonsai has you covered.
Yes! Our Point of Sale enables qualified merchants to process EBT Transactions as well as accept SNAP Benefits. Contact us to see if you qualify.
Yes! Bonsai has a built in gift card ordering function that enables merchants to order gift cards for their business. These gift cards are INCLUDED in the Bonsai Pro License. In addition, we have the ability to work with a handful of third-party gift card platforms.
Support and Maintenance Questions
Get all the help you need at a moments notice.
We have a domestic support team here to help you with any problems you might have. Whether it comes to onboarding, troubleshooting, or POS updates, we are here to help find solutions.
If you need help, give us a call at 877-517-4678 Option #2.
Contact the team at Bonsai and ask us about how to replace your equipment.
